Research · Brands

Channel Performance Analytics Across Marketing and Sales

A custom engagement that measures performance across paid, owned, retail, and partner channels, traces where customers convert or drop, and quantifies each channel contribution, so budget moves to what actually scales.

Built for MarketingGrowthCommercialAnalytics

Sample deliverable

Channel Performance

Awareness
100%
Consideration
71%
Conversion
43%
Loyalty
28%

Where customers move through the journey, and exactly where they drop.

What it does

Assess sales and distribution channels to optimize outcomes.

Measure every channel

Score paid, owned, retail, and partner channels on the same footing, so performance is comparable across the whole mix.

Follow the full journey

Connect awareness to consideration, conversion, and satisfaction, so you see where customers move and where they leak.

Find the leakage

Pinpoint the touchpoints where customers stall or drop, so fixes target the breaks that cost conversions.

Reallocate the budget

Quantify each channel contribution to revenue, so spend shifts to what scales and away from what does not.

How it works

A clear path from start to result

01

Map the channels

Inventory every paid, owned, retail, and partner channel and the journeys they serve.

02

Unify the data

Bring spend, traffic, conversion, and satisfaction together into one comparable view.

03

Trace the journey

Connect awareness through conversion and loyalty, and find where customers drop or stall.

04

Quantify contribution

Attribute revenue and growth to each channel, net of overlap.

05

Reallocate the budget

Recommend where to scale, fix, or stop, with a budget reallocation plan.

What you get

Deliverables you can act on

Paid

84

Owned

72

Retail

66

Partner

59

Channel performance scorecards

Every channel scored on the same metrics, by market and segment.

Awareness
100%
Consideration
71%
Conversion
43%
Loyalty
28%

End-to-end journey view

Where customers move from awareness to loyalty, and exactly where they drop.

Paid
34%
Owned
27%
Retail
21%
Partner
18%

Channel contribution analysis

Revenue and growth attributed to each channel, net of overlap.

Effort → Impact → O Owned R Retail Pt Partner P Paid

Prioritized action plan

Channels ranked by impact and effort, with scale, fix, or stop calls.

2.4xprojected return on reallocation

Budget reallocation plan

Where to shift spend, with the projected return on the move.

Methodology

Channel reports that count clicks miss where revenue leaks

Counting traffic and spend per channel tells you what happened, not why customers drop. We connect each channel to conversion and satisfaction across the journey and quantify what it actually contributes to revenue.

Standard channel reporting

  • Measures each channel in its own silo
  • Optimizes for clicks and cost per lead
  • Misses where the cross-channel journey breaks
  • No line from channel activity to revenue

Intellimark Channel Performance

  • Connects awareness to consideration, conversion, and satisfaction
  • Surfaces journey breakdowns and leakage points
  • Quantifies each channel’s contribution to revenue
  • Turns the read into a scale-fix-stop action plan

Verified against established practice and research: Last-click attribution falls short (Ruler Analytics) · Data-driven marketing budget allocation (Improvado)

Market reality

Why this matters now

494%

higher order rate for campaigns using three or more channels versus a single channel

Omnisend

1.7x

more shopping from omnichannel customers than single-channel shoppers

McKinsey

Common
questions

What is Channel Performance analysis? +

A custom engagement that measures performance across paid, owned, retail, and partner channels and quantifies each one contribution to revenue.

How is it different from marketing attribution? +

It goes beyond last-click to connect awareness through conversion and satisfaction, and it accounts for channel overlap before recommending budget shifts.

Who uses it? +

Marketing, growth, and commercial leaders deciding where to invest across a multichannel mix.

What do you get? +

Channel scorecards, an end-to-end journey view of where customers convert or drop, a contribution analysis, and a budget reallocation plan.

See what channel performance can do for your team

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