Research · Customers & Employees

Employee Experience

A continuous employee feedback program that measures engagement across the lifecycle, ranks what drives retention and productivity, and benchmarks across teams, so people investment is grounded in evidence, not assumption.

Built for HR & PeopleLeadershipInternal CommsOperations
Driver distribution Engaged 32% Not engaged 50% Disengaged 18%

What it does

Surface feedback and workplace trends that shape culture.

Listen across the lifecycle

Engagement, pulse, and lifecycle surveys capture sentiment from onboarding to exit, with anonymous and confidential options built in.

Rank engagement drivers

Driver analysis shows what actually moves engagement, from manager support to growth, so action targets the real levers.

Benchmark across teams

Results break down by department, location, and tenure, so you see where culture is strong and where it is at risk.

Connect EX to outcomes

We link engagement to retention, productivity, and customer scores, so people investment reads as a clear business case.

How it works

01

Set the listening plan

Define the lifecycle moments and engagement metrics to measure, with the right confidentiality model in place.

02

Run the surveys

Collect engagement, pulse, and lifecycle feedback across teams, with web and mobile access included.

03

Track engagement

Surface engagement, eNPS, and sentiment on live dashboards with trend alerts as scores move.

04

Analyze drivers

Rank what moves engagement and where retention risk concentrates by department and tenure.

05

Act and re-measure

Hand leaders a prioritized action plan, then track whether engagement actually moved next wave.

Powered by the Hub

Run it continuously, on web and mobile

  • Unified employee feedback platform, web and mobile included
  • Real-time dashboards with engagement trends and alerts
  • Anonymous and confidential response configurations
  • GDPR-ready architecture with tenant isolation
hub.intellimark.net/employee-experience
Employee Experience in the Intellimark Hub
Employee Experience on mobile

What you get

Driver distribution Engaged 32% Not engaged 50% Disengaged 18%

Engagement mix

How the workforce splits across engaged, not engaged, and actively disengaged, the starting point for any EX program.

Engagement 72% Engaged or highly engaged employees eNPS +34 Would recommend as a place to work BY SEGMENT

Engagement dashboard

The leadership view: the headline EX KPIs, from overall engagement to whether people would recommend the workplace.

Driver Influence Manager support 0.30 Career growth 0.25 Recognition 0.18 Workload balance 0.14 Pay fairness 0.10

Engagement drivers

What moves engagement, ranked by influence, so people investment targets the levers that change retention.

Department eNPS Product 82 Sales 70 Support 58 Operations 44

Engagement by department

eNPS scored by team, so you see exactly where culture is strong and where retention risk concentrates.

Market reality

Why this matters now

$8.8 trillion

in lost productivity worldwide from disengaged employees, equal to 9% of global GDP

Gallup

64%

fewer safety incidents in highly engaged teams than in disengaged ones

Gallup

Common
questions

What is the Employee Experience program? +

A continuous feedback and engagement program that measures how people experience work and what drives retention and productivity.

Is feedback anonymous? +

Yes. Anonymous and confidential response configurations are built in, so people can answer honestly.

Who uses it? +

HR, people, and leadership teams who own engagement, culture, and retention across the organization.

What do you get? +

An engagement dashboard, lifecycle tracking, a driver model of what moves engagement, and department-level benchmarks.

Collect

See what employee experience can do for your team

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