Built for: Managers and teams who are rarely at a desk.
What you can do
Alerts that reach you
Push notifications for the events you care about, with settings to choose which ones.
Work your cases
Reassign a Closed-Loop case, change its severity and resolve it with an outcome.
Keep tasks moving
See your action plan tasks first, mark them blocked or done, add notes, assign colleagues or invite someone new, and open a task straight from its notification.
Check results
Customer, employee and citizen results, reputation, brand and account health, wherever you are.
Ask your knowledge base
Get answers from your organisation’s documents, with sources, on your phone.
Switch organisations
Move between the organisations you belong to without signing out.
Secure on the device
- Multi-factor authentication, passkeys and biometric unlock.
- No personal data stored on the device, and sign-in tokens kept in the phone’s encrypted storage.
- The same roles, module access and data scopes as Hub on the web.
- Available in every Hub interface language, in light and dark appearance.
Works with
- Closed-Loop: turn unhappy responses into owned, tracked cases.
- Action Plans: improvement work with owners, targets and a verdict.
- Access and governance: roles, module access and row-level scoping.