Surveys
- Surveys in dozens of languages, from Arabic and Chinese to Swiss Italian and Ukrainian.
- Automatic translation of questions and their scale labels, where every machine translation stays a draft until someone approves it on the question card.
- Rules that decide which language each respondent receives.
- Right-to-left layouts for languages that need them.
Interface and reports
The Hub interface and generated reports are available in English, Arabic, Bulgarian, Chinese, Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Spanish and Turkish. A report can be sent in a different language from the one its author works in.
Reading feedback
Comments can be translated into the language you read, one at a time or a whole response at once, without changing what the customer wrote.
Works with
- Customer Experience: a complete feedback programme across locations, accounts and journeys.
- Reporting and dashboards: scheduled reports, dashboards and notifications.